User Manager: Managing Users and Setting Up New Users

Created by Kelly Luff-Cooper, Modified on Fri, 21 Nov, 2025 at 2:36 PM by Kelly Luff-Cooper

Users allows you to add to, edit and update the users for your Radar account:


 

Adding a New User


Here you can add new users, by clicking ...or add a new one - you can give them a temporary password that they can then update within their own Profile: 



Once you have set up a new user, they'll receive a welcome email with a URL to the Radar system - they can then login and update their password. 


Changing Roles for Access


You can also update and change roles within their Radar access: 



Roaming


When setting up a new user, the Can Roam box allows users to access the system via multifactor authentication if the client has IP restriction setup - your team should be aware if this is in place but if you are unsure, please speak with your Account Director. 


Additional Accesses to Apps and Data Sources


Your Radar system may have additional apps and data sources that you require access to - depending on your settings, you may be able to add your team member but if not, please raise a ticket via Freshdesk and we'll add them on our side. 


Roles


Here is a full list of roles available in Radar, along with their accesses:


RolesMenu item / DescriptionSectionDependenciesFunction
CallcentreEnables the Telephone integration pop-up for a given user


CampaignBuilderHas access to the Selections menu itemCampaigns, Suppressions

CampaignBuilder.AdvancedCan see see/deselect suppression checkboxes in Selections > CampaignsCampaignsCampaignBuilderOpted-in for Contact, Bad addresses/names
CampaignBuilder.ApplySuppressionAllCan apply Global default suppressions (affecting all users)Suppressions

CampaignBuilder.SaveCampaignCan save Selections > CampaignsCampaignsCampaignBuilder
CampaignEdit.SaveCan edit details of existing Selections > CampaignsCampaigns

Client.AdminCan access the Admin menuAPI, Seeds, Users, GDPR

ContactViewHas the People > View menu itemView

DataManagerCan bulk load data into RADAR via the Admin menu itemData Manager Client Admin
EditableDataSourcesCan access and edit lookup and reference data within the databaseAdmin, Data Manager 

EmailerCan access the Emailer menu itemRecurring, Triggered, Ah hoc, Dashboard, Cells

GDPRCan see the GDPR area in People > ViewView
Forget Me, Subject Access Request
InternalSurveysCan access any bespoke Application configured within RADAR via the Apps menu


KeepAliveBi-passes the session timeout following 60 minutes of inactivity 


ReportingCan access the Reports menu itemDatasets, Crosstabs

SMSCan access the SMS menu itemCampaigns, Dashboard, Cells

VisualEditorCan run and save complex Selections via the Visual EditorVisual Editor, Cells


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article