Welcome to the Knowledge Base, built to help our clients get the most value from Marketing Radar.
Whether you’re just getting started, or would like a little more insight into a specific part of Radar, this Knowledge Base is designed to help you understand how Radar works and how it can help you to harness your data to further target your customer communications.
Get the Most Out of the Knowledge Base
We recommend starting with the Getting Started in Freshdesk section to understand how to set up new tickets.
Radar Resources and Support is broken down into three sections: Using Radar, FAQs and Supporting Your Marketing. Using Radar will take you through the different parts of Radar and how to use it, so is great for a new team member to use, to understand how it all works!
FAQs covers questions on everything from Email templates to cleansing data but we are always adding to this section, so if you think there is anything we should add, please let us know! Email kelly@marketingradar.com
Welcome aboard, and happy exploring!
Need Additional Support?
If you can’t find what you’re looking for, we’re here to help.
Your Account Director is here to help: If you have a question about any aspect of Radar, and you can't find it here, please drop a message to your Account Director.
Contact Support: Reach out through Freshdesk via a new ticket - our team are always happy to help
Feedback: Please share suggestions to help us improve this Knowledge Base - if you come up against a question or query frequently, lets add it as a guide so that it can simply be shared within your team! Email kelly@marketingradar.com
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