People>Manage: Complaints and Memos attached to specific contacts

If you are looking for a specific contact within Radar for reasons such as a complaint, or an incident that has been recorded against their customer profile, you can view this within People>Manage:

If you search by the details that you have to hand, whether it's their personal details such as name/email, or the reference from the person that originally lodged the complaint/memo. It will then bring up their details - click on these and you'll be able to see this information logged against their profile:

Click on this customer and it'll show any current notes:

As well as viewing any existing memos, you can also add a new complaint or memo:

Click Save and this will be added to the contact's profile.